How much does an AI answering service cost?
Here is the real, published pricing: Sonora AI starts at $4.99 a month with Flex (plus $0.35 a minute, no minutes included), or plans from $29 with 200 minutes included, no setup fee and no lock-in. Anything beyond the allowance bills per minute (calls and WhatsApp replies), at the rate shown on each plan. All prices are in US dollars.
Web — you share a link, your line is never touched
It is where to start: no carrier paperwork, running in days, from $4.99 a month with Flex, or $29 with minutes included. The customer comes in through a link or QR you place on WhatsApp, your Instagram bio, the shop window or the invoice. Web plans run from $29 to $239 per month depending on included minutes.
On web plans the agent takes a message and lets you know, so you can call back: a web call cannot be bridged to a phone. If you need live transfer, that is the phone plan.
Phone — answers your number, and transfers
Starts at $14.99 a month with Phone Flex (plus $0.35 a minute, no minutes included), or plans from $39 with minutes included. Every one includes provisioning the number and connecting the line. It is the option for whoever already has a switchboard, or wants the published number to be the one that answers.
Here the assistant does transfer the live call when a person is needed.
The two channels carry the same four plans with the same minutes: each phone plan costs $10 a month more than its web twin, which is what the number costs. That is a real difference and it is in plain sight on purpose.
No setup fee
The configuration — loading your hours, services, prices and the questions you always get, connecting the calendar, and testing before a customer ever hears it — is done by us and included in every plan. There is no onboarding charge: the monthly price is the day-one cost.
What is quoted separately: custom integrations, multiple locations, routing across several agents.
What a minute includes
Included minutes renew monthly from your signup date, not on the 1st. Answered minutes and WhatsApp replies count: if nobody calls or writes, nothing is consumed.
Anything beyond the allowance bills at the plan's per-minute rate, shown on each plan. No minimum blocks, no hidden rounding, and usage is visible in the portal at any moment — not at month's end.
What to compare the price against
A traditional answering service in Argentina costs hundreds of dollars a month, writes down a name and a number, and then you return the call. A flesh-and-blood receptionist is worth every peso while someone is at the desk — the point is not replacing her, but the calls nobody can answer today: nights, weekends, the busy line.
The honest comparison is against the appointment that gets lost: in most trades, $29 a month is less than one lost appointment a week.
No lock-in
It is monthly. You tell us and that is it. No fixed-term contract, no cancellation penalty.
Frequently asked questions
How much does an AI phone answering service cost for a small business in Argentina?
Sonora AI starts at $4.99 a month with Flex (plus $0.35 a minute), or plans from $29 with 200 conversation minutes included, and no setup fee. Web plans run from $29 to $239 monthly depending on minutes, and phone plans — which answer your existing number and transfer live calls — start at $14.99 a month with Flex, or plans from $39. All prices are published, in US dollars, and the service is monthly with no lock-in.
Is there a setup or onboarding fee?
No. The configuration — hours, services, prices, frequent questions, calendar connection and a test before going live — is done by us and included in every plan. The monthly price is the day-one cost.
What happens if I run out of minutes?
The agent keeps answering, and anything beyond the allowance bills per minute (calls and WhatsApp replies) at the rate shown on each plan. There are no minimum blocks, and usage is visible in the portal at any time.
Are WhatsApp messages charged separately?
It depends on who owns the account. With your own WhatsApp Business account, Meta bills you directly for templates, at its own rate, and Sonora adds no per-message charge. With Sonora's account, each template (confirmation, reminder) is US$0.035, billed by Sonora. Either way your customers never pay for replies, and every 10 replies use 1 minute of your plan. SMS is billed separately: US$0.19 per segment.
Can I cancel whenever I want?
Yes. It is a monthly service with no fixed-term contract: you tell us and that is it, no penalty.