The question that never stops ringing: how long is the wait?

A list, not a schedule

There are no appointments and no held times — it is first come, first served. Sonora AI never offers, confirms, or implies a specific time, because there isn't one: a place on the list is the only thing it can promise.

The question it never answers with a number

It never states a wait time in minutes or hours, and never estimates one from a caller's position — it knows how many people are ahead, not how fast the chairs are moving. It gives the position and says plainly that it depends on the cuts still ahead.

What Sonora AI does not do, stated plainly

It never quotes a price that is not on your service list, and never discounts, waives, or matches one. It never promises a specific barber — it cannot see who is free at which chair. And it never tells someone who is not on the list how many people are waiting, or names anyone else on it.

Joining the list, on the same call

It takes a first name, last name and mobile number, adds the caller to the list, and tells them the position they landed on. If someone already on the list calls again, it reads back their current position instead of adding them a second time.

If someone wants off the list

Sonora AI cannot remove anyone from the list on its own — it takes a message so the team can do it. It says so plainly, rather than implying it is already handled when it is not.

Nothing changes about how you work today

On the web plan it is a link and a QR: in the window, on the counter, in your Instagram bio. Nothing about your number or how you run the list today changes.

If you later want your existing number answered, the phone plan exists.

What you see after every call

Every call ends as a summary of what happened — added to the list, checked a position, or left a message — and the full transcript.

That tells you how many calls come in while the front counter is mid-cut — the ones that get lost today when nobody is there to answer.

Frequently asked questions